Effective date: May 19, 2026
This Privacy Policy explains how The Planned Wedding (“we,” “us,” or “our”) collects, uses, stores, shares, and otherwise processes personal information when you access or use theplannedwedding.com and any related websites, applications, tools, features, communications, and services (collectively, the “Service”).
Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that your personal information will be handled as described in this Privacy Policy.
The Planned Wedding is a wedding planning software service operated by Ladybug Creative Company, LLC. If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, you may contact us at:
This Privacy Policy applies to personal information we collect:
This Privacy Policy does not apply to third-party websites, services, products, vendors, or platforms that may be linked to or accessible through the Service. Those third parties operate under their own terms and privacy policies.
We may collect the following categories of personal information.
When you create an account, use the Service, make a purchase, contact us, or otherwise interact with us, we may collect:
We do not store full payment card numbers unless expressly stated otherwise. Payments are typically processed by third-party payment processors, which collect and process payment information subject to their own privacy policies and terms.
The Service allows you to enter and manage personal information relating to other individuals, such as your partner, guests, vendors, and other event participants or contacts. We process this information on your behalf to provide the Service’s planning and organizational features.
You are responsible for ensuring that you have the right to provide that information to us and to use it through the Service, including obtaining any required consents and providing any required notices under applicable law.
When you access or use the Service, we and our service providers may automatically collect certain information, including:
We may receive personal information from third parties, such as:
We and our service providers may use cookies and similar technologies, including pixels, tags, SDKs, local storage, and device identifiers, to:
We may use tools provided by analytics and advertising partners, including Meta and similar platforms, to understand how users arrive at our website or related pages, how they interact with the Service, and how our marketing performs.
Depending on where you are located, you may be able to control certain cookies through your browser settings or a consent management tool we make available. Blocking or disabling certain technologies may affect the functionality of parts of the Service.
If you are located in the UK or European Economic Area, we will seek consent where required before placing non-essential cookies or similar technologies on your device. You may withdraw or change your cookie preferences at any time through the cookie settings tool we make available, where applicable.
We may use personal information for the following purposes:
If UK or EU data protection law applies to our processing of your personal information, we rely on one or more of the following legal bases:
If we rely on consent, you may withdraw it at any time, but that will not affect the lawfulness of processing based on consent before withdrawal.
We may share personal information with the following categories of recipients:
We may also share information at your direction or with your consent.
We do not sell personal information for money. However, some privacy laws may treat certain disclosures involving advertising cookies or similar technologies as a “sale” or “sharing” for cross-context behavioral advertising. Please see the California section below for more information about available rights.
Some features, content, recommendations, or tools available through the Service may include affiliate links or links to third-party websites, vendors, products, or services. If you click on an affiliate link or make a purchase through a third-party site, we may receive a commission or other referral compensation.
Third parties operate independently from us and may collect, use, and share information under their own terms and privacy policies. We are not responsible for the content, security, privacy practices, or performance of third parties. You should review their policies before interacting with them.
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
Retention periods vary depending on the type of information, the sensitivity of the information, the purpose for which it was collected, and applicable legal requirements.
If you close your account or request deletion, we will delete or de-identify your personal information within a reasonable period unless we are required or permitted to retain certain information for legal, regulatory, security, fraud-prevention, backup, or legitimate business purposes. Residual copies may remain in backup systems for a limited period.
Your personal information may be transferred to, stored in, and processed in countries other than the country where you live, including countries that may have data protection laws different from those in your jurisdiction.
Where required by applicable law, we will implement appropriate safeguards for such transfers, which may include contractual protections, transfer impact assessments, or reliance on adequacy decisions or other lawful transfer mechanisms.
We use industry-standard technical, administrative, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your account credentials and for taking reasonable steps to secure your account and devices.
Depending on where you live and the laws that apply, you may have some or all of the following rights:
You may opt out of marketing emails by using the unsubscribe link in the email or by contacting us. We may still send you non-marketing communications, such as service-related or transactional messages.
We may need to verify your identity before fulfilling a request. Some rights are subject to exceptions and limitations under applicable law.
If you are located in the UK or EU, you may also have the right to:
If you believe our processing of your personal information infringes applicable law, we encourage you to contact us first, but you also have the right to submit a complaint directly to a supervisory authority in your place of residence, work, or where the alleged infringement occurred.
This section applies to California residents to the extent required by the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”).
In the preceding 12 months, we may have collected the following categories of personal information:
We collect personal information from:
We collect, use, and disclose personal information for the business and commercial purposes described in this Privacy Policy, including providing the Service, processing payments, administering license periods, extensions, post-expiry export access, and account access, customer support, analytics, advertising, marketing, security, fraud prevention, product improvement, and legal compliance.
We may disclose personal information to service providers, contractors, and third parties as described in this Privacy Policy.
We do not sell personal information for monetary consideration. However, we may use cookies and similar technologies for analytics and advertising purposes that could be considered a “sale” or “sharing” of personal information under California law. To the extent required by law, California residents may have the right to opt out of such sale or sharing.
Subject to applicable law, California residents may have the right to:
California residents may submit requests by contacting us at contact@theplannedwedding.com.
We do not use or disclose sensitive personal information for purposes other than those permitted by California law unless we provide any required notice and choice.
California residents may designate an authorized agent to make requests on their behalf, subject to verification requirements.
The Service is not directed to children, and you must be at least 18 years old to use it. We do not knowingly collect personal information directly from children under 18. If you believe a child has provided personal information to us in violation of this Privacy Policy, please contact us so we can take appropriate action.
We may update this Privacy Policy from time to time. If we make material changes, we will post the updated version on the Service and update the effective date above. Where required by law, we will also provide additional notice or obtain consent.
If you have questions about this Privacy Policy or would like to exercise any privacy rights, please contact us at: